Privacy Policy

Effective Date: May 2026

Welcome to Crumb & Cask LLC. (“Crumb & Cask,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us through our website, social media platforms, and ordering services.This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

We may collect the following types of information when you visit our website, place an order, contact us, or interact with our business.

Personal Information

NameEmail addressPhone numberBilling and payment informationPickup or delivery informationInformation voluntarily submitted through contact forms or messages

Automatically Collected and Securely Stored Information

Our website may automatically collect limited technical information such as:IP addressBrowser typeDevice informationPages visitedWebsite usage analyticsClicksInternal linksSearchesScrolling activityTimestampsThis information helps us improve our website, customer experience, website performance, and analytics.

Website Hosting & Analytics

Our website is hosted by Squarespace. Squarespace may collect information related to your visit in order to provide hosting services, analytics, website functionality, security monitoring, and platform improvements.Squarespace may collect:Information about your browser, network, and deviceIP addressPages viewed before visiting our websitePages viewed while on our websiteFor more information, please review the Squarespace Privacy Policy.

How We Use Your Information

We may use your information to:Process and fulfill ordersRespond to inquiries and customer service requestsCommunicate about orders, pickups, or updatesImprove website functionality and user experienceSend promotional or marketing communications (if you choose to receive them)Maintain business and transaction records

Payment Information

Payments may be processed through third-party payment providers, including Stripe and Squarespace Payments. We do not store full payment card information on our servers.Third-party payment providers may collect and process payment information in accordance with their own privacy policies.Fraud prevention and security monitoring services may also be used to protect transactions and reduce fraudulent activity.

Cookies & Analytics

Our website may use cookies or similar technologies to:Improve website functionalityUnderstand website traffic and usage patternsAnalyze visitor behaviorSupport analytics and performance monitoringSome cookies are necessary for website operation and security. Analytics and performance cookies may also be used to evaluate website traffic, clicks, scrolling activity, searches, timestamps, and other interactions.You may disable cookies through your browser settings, though some website features may not function properly.

Google Services & Fonts

Our website may use services provided by Google, including Google Fonts and Google Places API functionality.These services may receive limited information such as:IP addressBrowser and device informationWebsite usage informationGoogle Places API may be used during checkout or contact form completion to improve address entry and user experience.For more information, please review the Google Privacy Policy.

Marketing & Transactional Emails

We may send emails related to:OrdersOrder confirmationsPickup or delivery updatesAccount activityCustomer support communicationsMarketing or promotional content (if you choose to receive them)Certain transactional or operational emails related to purchases or account activity may not be opted out of.

Sharing of Information

We do not sell or rent your personal information.We may share limited information with trusted third-party service providers solely for business operations such as:Payment processingWebsite hostingOrder managementEmail communicationsAnalytics servicesFraud prevention and security monitoringWe may also disclose information if required by law or to protect our legal rights.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

Third-Party Links

Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

Crumb & Cask LLC.

249 Cream Street, Poughkeepsie, NY 12601

Phone: (845) 518-3149

Email: orders@crumbandcask.com

Website: crumbandcask.com